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Charity Insights

The World Giving Report's Charity Insights reveals the landscape for social purpose organisations in 27 countries around the world. Discover the key trends and challenges facing the sector.

Charity Insights

Uncover deeper insights into generosity and social purpose organisations around the world. Understand what, how and why people give — and the state of the social sector — so you can shape smarter strategies, inspire greater generosity and drive more change.

The top challenges that charities face globally

Funding is the key challenge for charities everywhere

When asked about their top three challenges, eight in ten charity leaders surveyed gave at least one answer related to finances (achieving financial sustainability, increased competition for funding, and the balance of restricted vs. unrestricted funding).

80% mentioned at least one financial challenge
62%
Financial sustainability
32%
Increased competition for funding
16%
Balance of restricted and unrestricted funding

Operations

Secondary challenges centred around operational concerns, such as increasing costs, putting together a strong team, keeping up with demand for services and making the most of technology.

66% mentioned at least one operational issue
29%
Increasing costs
24%
Hiring and maintaining a strong team
19%
Meeting the demand for services
12%
Making the most of technology

External awareness and networks

More than half of charities also mentioned challenges related to how they engage with the external environment, particularly in terms of raising awareness of their organisation and its work.

53% mentioned at least one engagement challenge
24%
Raising awareness of our charity
19%
Government intervention
9%
Persuading people we can be trusted
9%
Volunteer engagement

Impact

The two answers related to impact are the least selected by charities, with just under three in ten (29%) mentioning at least one.

While measuring and demonstrating impact is much more likely to be seen as a challenge than making an impact, data from the Donor Insights suggests charities may need to focus on this even further. This is because "knowing more about the results and impact that a charity has" is the third most likely thing to encourage people to give more (35% of people cite it).

If more charities could demonstrate impact well, it may help alleviate some of the fears around funding.

29% mentioned at least one impact issue
23%
Measuring and demonstrating impact
7%
Making an impact
Base: All charities, N=2,302.

Demand is up for charities everywhere, particularly in lower-income countries

In the past 12 months, levels of demand increased for most of the charities surveyed, but it was highest in lower-income countries.

This was particularly the case for frontline charities, such as those working in health, poverty relief and humanitarian aid.

Charities of all sizes, everywhere, are expecting this demand to continue to increase in the next 12 months (83% predicting this).

The charities who have more diverse income streams are three times as likely to feel confident that they can manage demand while keeping operations running smoothly (66% are "very confident" vs. 22% on average).

Demand levels over the past 12 months

Base: All charities giving grants, carrying out projects, or providing services. Lower-income countries, N=911; Upper-middle-income countries, N=651; High-income countries, N=1,525.

"There is a significant increase in the demand for services offered by third sector organisations. In times of economic and social crisis, the number of people who depend on these institutions for access to basic assistance grows, but the available resources do not accompany this need. This mismatch between demand and service capacity makes it even more difficult for organisations to act, so they need to seek alternatives to continue fulfilling their fundamental role in society."


Children's charity, Brazil

"Every day, more individuals walk through our doors in need of essentials like food, safe housing, mental health support, education, and employment pathways. This growing demand places an immense burden on already-stretched staff. Non-profit professionals — many of whom are deeply embedded in the communities we serve — are experiencing burnout due to increasing caseloads, stagnant wages, and limited organisational capacity."

Youth charity, USA

Charities in Europe report being the least connected to a range of different stakeholders

Charities in Europe are the least confident in three important measures of external awareness and connection. They could look to Africa (and Asia, where scores are nearly as high) for inspiration on how to build and maintain networks and stay close to your donor base.

1. How strong are your networks and partnerships within the charity sector?

16%
answered ‘Very strong’
Europe
29%
answered ‘Very strong’
Africa

2. How strong are your networks and partnerships with organisations outside of the charity sector?

10%
answered ‘Very strong’
Europe
20%
answered ‘Very strong’
Africa

3. How aware is the charity of how different donors perceive them?

9%
answered ‘Very strong’
Europe
27%
answered ‘Very strong’
Africa

Charities in Europe report being the least connected to a range of different stakeholders.

Charities in Europe are the least confident in three important measures of stakeholder relations especially compared to Africa

1.How strong are your networks and partnerships within the charity sector?

16%
answered ‘Very strong’
Europe
29%
answered ‘Very strong’
Africa

2. How strong are your networks and partnerships with organisations outside of the charity sector?

10%
answered ‘Very strong’
Europe
21%
answered ‘Very strong’
Africa

3. How aware is the charity of how different donors perceive them?

9%
answered ‘Very strong’
Europe
27%
answered ‘Very strong’
Africa

Deep dive: Funding

These are the three main funding sources for charities around the world:

82%
receive funding from individual donors
73%
receive funding from non-government funders
70%
receive funding from businesses

These are the three main funding sources for charities around the world:

82%
receive funding from individual donors
73%
receive funding from non-government funders
70%
receive funding from businesses

Higher-income countries enjoy a broader funding base overall

Charities in high-income countries receive funding from 4.1 sources on average, compared to 3.4 in lower-income countries. The biggest differences are in the higher proportion of corporate donations, government funding and money from legacies.

Funding sources received by economy type (all who receive this type of income)

3.4
average number of
funding sources
3.8
average number of
funding sources
4.1
average number of
funding sources
Endowments / legacies
21%
17%
39%
Supra-national funding (for example EU, African Union)
31%
31%
25%
Government funding / contracts
42%
48%
64%
Earned income
44%
52%
48%
Donations from / partnerships with businesses
54%
80%
74%
Non-government funders
74%
69%
76%
Individual donors
75%
84%
86%
Lower-income
countries
Upper-middle-income
countries
High-income
countries
Base: All charities surveyed. Lower-income countries, N=999; Upper-middle-income countries, N=711; High-income countries, N=1,643.

Charities in lower-income countries receive much less unrestricted funding

Organisations in high-income countries enjoy around 50% more unrestricted funding than those in lower-income countries. On average, unrestricted funding makes up just 28% of charities’ income in low-income countries, compared to 40% for charities operating in high-income countries.

The difference is most stark for charities that receive all or most of their funding from abroad, where charities report around four-fifths (79%) of their income is restricted.

This may be the product of regulatory requirements that different countries have for cross-border giving, or the appetite of grant-makers and donors to give restricted funding overseas.

Balance of funding received by charities, by economy type

Base: All charities surveyed. Lower-income countries, N=699; Upper-middle-income countries, N=582; High-income countries, N=1,503.

"Many charities operate on short-term, project-based funding, which creates instability. There’s limited access to multi-year funding, and very few funders support long-term growth or sustainability, making planning and innovation nearly impossible."

Homelessness charity in Canada
Read more

Read the full report for more insights, including:

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Learn about the six characteristics of a resilient charity and the one important area where charity and public opinion differ.

Understand what volunteer engagement looks like around the world.

See which charities might be underestimating the trust the public has in them.